Customer Service

Costumer Service

Welcome to the sites where we introduce our different services to you!  

Shopping in our Online-Shop is absolutely easy and offers a wide range of opportunities. How to order the quickest way possible, you will find out right here.

Our wide product range offers all kinds of world history coins: From the shores of ancient Greece to modern Europe and the Euro. In order to be able to offer you a large selection and wide variety of products, we update our product range on a daily basis.  

Moreover, we update you on current auctions and special offers with our newsletter-service. Be with us and benefit from this comfortable service.  

If it should be the case that a certain coin cannot be found by making use of the specific category, you still have the opportunity to use the search function.

 

After having completed your first order, your personal customer account is at your command. Here you can view your order history and you are able to manage and maintain your address data and contacts.  

In the FAQ section you will find the most common questions and corresponding answers as well as additional information compiled, collated and comprehensibly presented.

You have further question regarding data privacy or secure shopping here on our sites? Then this page is also your place to go. We wish you a pleasant and joyful shopping experience comfortably from home.  

 

Get in touch with us

You have a question concerning a certain coin offer? Suggestions regarding our website? Or simply tips and wishes? We are there for you! From Mon-Thu 8 a.m. to 5 p.m. and on Fridays from 8 a.m. until 3 p.m., you can reach us by e-mail, through our contact form or by phone (+49(0)40-25799-136). We are happy to assist you.

It goes without saying that we are attainable via the following postal address. We would be happy to hear or to read from you!

 
Emporium Hamburg Münzhandelsgesellschaft mbH
Numismatic Department
Störtebeker-Haus
Süderstraße 288
D-20537 Hamburg 

E-mail: numis@emporium-hamburg.de 

 

Your order

If you should have questions regarding your collection or if you intend to place and order, we are there for you from Mon-Thu 8 a.m. to 5 p.m. and on Fridays from 8 a.m. until 3 p.m., you can reach us by


We are happy to assist you.
 

The same opportunities to contact us apply if you have questions regarding your customer account or technical questions.