Privacy policy

Thank you for your interest in our website and our company. The privacy of visitors is extremely important to us, because we respect your privacy and are committed to the security of the same. In the following, we provide you with detailed information on dealing with your data.


Gathering and using personal data

The Emporium Hamburg Münzhandelsgesellschaft is aware of the responsibility with regard to the dealing of your personal data and commits itself to treat your data confidentially. Accordingly, your personal data is only used by us in line with the assignments of the German data protection act (Bundesdatenschutzgesetz – BDSG) and the German Teleservices Act (Telemediengesetz – TMG).

All the data needed is collected solely to the required extent. They serve merely for the proper processing of your order. This is why we hand over your data to the delivery service company in charge of delivering your order.  If you do not agree with the use of your personal data for advertising purposes, you may object any time and we will block your data for this purpose. Simply let us know and send us a corresponding message via one of the following opportunities:  

Emporium Hamburg Münzhandelsgesellschaft mbH, Süderstraße 288, 20537 Hamburg

Tel: +49 (0) 40 – 25 799 - 0    
Fax: +49 (0) 40 – 25 799 - 100    


However, you are able to visit our site without entering any personal data. We merely store access data which is not personally identifiable, such as the name of your Internet service provider, the web page you have come from to visit our website, or the name of the file that you have requested. This data is assessed exclusively for the purpose of improving our services and cannot be traced back to you. Personal data will only be collected if you willingly provide it as part of ordering goods or as part of setting up your customer account or when registering for our newsletter. We use the data that you have provided without your separate consent exclusively for the purpose of fulfilling and processing your order. When the agreement has been fully processed and the purchase price received in full, your data will be blocked from further use and deleted after regulations relating to tax and commercial law have expired, unless you have expressly consented to further use of your data. If you have registered for our newsletter your email-address is being used for our own advertising purposes until you unsubscribe from our newsletter. You are able to unsubscribe any time.

This website uses Google Analytics, a web analysis service of the Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which allow an analysis of the use of the website by you. In general, the information generated by the cookie concerning your use of this website (including your IP address) will be passed on to a Google server in the USA and is stored there. However, in case IP-anonymization is activated on this website, your IP address will be truncated by Google in member states of the European Union and in other contracting states of the treaty of the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser:

For more information on Terms of Use and this Privacy Policy, please see or, respectively. We would like to point out that this website has been expanded by the Google Analytics code "gat._anonymizeIp();" to ensure anonymous collection of IP addresses (so-called IP masking.).


This website uses “retargeting-technology”. This allows to directly addressing internet user, who have been interested in our shop and its products before, with promotion campaigns.   From research we know that the display of personalized, interest-related advertising is more appealing than advertising which does not have such a relation. When employing the tools of retargeting the display of advertising media is carried out on the basis of a cookie-based analysis of prior user behavior. It goes without saying that no personal data is being stored. Furthermore, it is evident that the use of retargeting-technology is carried out in strict accordance with applicable data protection regulations.      


Credit check and Scoring

In case of advance payment, in the case of a purchase on account, for instance, in order to safeguard our legitimate interests, we might obtain a credit report on the basis of mathematical and statistical methods from Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden. For this purpose we send the personal data required for a credit check to Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden; we then use the information we receive on the statistical probability of a shortfall in payment to make a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognized mathematical and statistical methods, which also include address data. Your data protection requirements will be considered according to the applicable statutory provisions.


Storage and accessibility of the terms and conditions

We save the wording of contract and send you an e-mail including your order details as well as our terms and conditions. Our terms and conditions can be viewed here any time. You may view your past orders in your customer Log-In area.  

Revocation of consent

In the course of the order process, you have expressly consented to the following, where applicable. We would like to point out that you can withdraw your consent at any time with future effect.

Authorization for email advertising

I want to be regularly informed about news and interesting offers by email. My e-mail address will not be forwarded to other companies. I can withdraw this consent by clicking “unsubscribe” at the end of the newsletter at any time with future effect or deactivate the option “newsletter” in my personal customer account in order to stop my email address being used for advertising purposes.


The use of cookies

In this shop cookie information on the contents of your shopping cart will be stored, which can be accessed during your next visit. If you log on to our website, or if you would like to place an order, we will require your customer data. The data in the cookie save you from fill out the data in the order forms again. They can beyond that administer the acceptance of Cookies of this side in its browser program and close these if necessary.


Dissemination of personal data

A transfer of your data is in keeping with the shipping company responsible for supply, to the extent necessary for the delivery of the goods. For the processing of payments we must pass on the relevant data to the authorized banking institution.

The use of social media plug-ins

This website uses social media plugins ("plugins") from the social network which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are indicated by the Facebook logo or by the "Facebook Social Plugin" description. You will find an overview of Facebook Plug-Ins and what they look like right here:  

When you call up a web page on our internet site that includes a plugin of this type, your browser establishes a direct connection with Facebook’s servers. The content of the social plugins is transmitted directly from the social network to your browser and is then embedded into the web page.

By integrating the plugin, Facebook receives the information that your browser has accessed the page of our website, even if you do not have a Facebook account or if you are not logged into Facebook currently. This information (including your IP address) is transmitted by your browser to a server at Facebook and is stored there.

If you are logged on to Facebook, Facebook can directly allocate the visit to your Facebook account. If you interact with the plugins, for example if you activate the "Like" button or enter a comment, the corresponding information will be transmitted directly from your browser to Facebook and will be stored there. The information is also posted on Facebook and can be seen by your Facebook friends.

Facebook may use this information for purposes of advertising, market research and personalized design of Facebook pages. For this purpose, Facebook creates profiles regarding usage, interests and relationships, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our web site and to provide further related services with the use of Facebook. If you do not want Facebook to allocate the collected data via our website to your Facebook account, you must log out of Facebook before visiting our website.

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as your rights in this respect and setting options for protecting your privacy can be found in Facebook’s privacy policy:


Right to information

In accordance with the Federal Data Protection Act, you have the right to be provided with information free of charge relating to your stored data and, where applicable, a right to have this data corrected, blocked or erased.

The deletion of the personal data stored is carried out, if you revoke your consent to the storage, if knowledge of the same is no longer necessary for the fulfilment of the purpose pursued with the storage or if the storage of the same is inadmissible on other legal grounds.

Your trust is very important to us. Consequently, we pledge to give free information (upon request) as to what personal data we keep about you.

In the event that you have any questions that have not been answered by this privacy policy, or if you require more detailed information pertaining to a particular topic, please feel free to contact us:

Emporium Hamburg Münzhandelsgesellschaft mbH, Süderstraße 288, 20537 Hamburg