Delivery

Delivery

Your order safe and sound on its way to you!

At Emporium Hamburg you have many opportunities to have your order sent to you. We ship to Germany and all European countries. Moreover, we ship worldwide (see foreign dispatch).

Domestic delivery:

Generally, domestic delivery is carried out by DHL-Germany and is - generally - FREE OF CHARGE.

Foreign dispatch:

Generally, shipment to foreign countries is carried out by Fed Ex. Orders with a value of goods being less than € 500.00 will be shipped by Deutsche Post (German Post) by registered mail.   

Basically, we ship within the European Union as well as worldwide. Please note that delivery to the Russian Federation is only possible up to a value of goods not exceeding € 200.00.   

Delivery outside the European Union may possibly require/cause additional custom duties, taxes and charges. More information is available via   

http://ec.europa.eu/index_en.htm

and with regard to an import-turnover tax, please check

http://auskunft.ezt-online.de/ezto/Welcome.do

With regard to Switzerland, please have a look here.

Here is a general overview regarding our shipping costs:

  € 11.00-€200.00 € 201.00-€ 500.00 € 501.00-€1000.00 over € 1000.00
Germany Free Shipping Free Shipping Free Shipping Free Shipping
China € 9.90 € 9.90 No Shipping No Shipping
France € 9.90 € 19.50 € 19.50 Free Shipping
Russian Federation € 9.90 No Shipping No Shipping No Shipping
EU, other countries € 9.90 € 9.90 € 19.50 Free Shipping
World, other countries € 9.90 € 9.90 € 29.90 € 29.90


Pickup by the customer:

The collection/pickup of your order in our premises in Hamburg, Germany, may take place on prior agreement/scheduling and is, of course, free of charge. However, a pickup by the customer is only possible in our premises in Hamburg, Germany.  

Störtebeker Haus
Süderstraße 288
20537 Hamburg

 

Office hours: Mon through Thu from 8:00 a.m. to 5:00 p.m. Fridays 8:00 a.m. to 3:00 p.m. (CET)